Shipping Policy - Orsga

Shipping Policy

 

Thank you for choosing ORSGA. We are committed to delivering your order with care, speed, and reliability. This Shipping Policy outlines how your order is processed and delivered when you shop with us.

Order Processing

  • All orders are processed within 2–3 business days after confirmation.

  • Orders are not processed or dispatched on Sundays or public holidays.

  • During peak seasons or promotional campaigns, processing times may be slightly extended.

Shipping Coverage

  • We offer free shipping to all Cities within Pakistan.

  • International shipping may be available on request (additional charges and delivery timelines apply).

Delivery Time

  • Major Cities: 3–4 business days after dispatch

  • Other Cities / Remote Areas: 3–7 business days after dispatch

Delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen delays.

Shipping Charges

  • Shipping charges, if applicable, are clearly displayed at checkout before payment.

  • We offer free shipping to all Cities within Pakistan.

Order Tracking

  • Once your order is dispatched, tracking details will be shared via SMS, email, or WhatsApp.

  • You may track your shipment using the courier’s official tracking system.

Cash on Delivery (COD)

  • Cash on Delivery is available for eligible locations within Pakistan.

  • Please ensure the exact payable amount is available at the time of delivery.

Delivery Issues

  • Customers are responsible for providing accurate shipping details at checkout.

  • ORSGA is not liable for delays or failed deliveries caused by incorrect or incomplete addresses.

  • If a parcel is returned due to unsuccessful delivery attempts, re-shipping charges may apply.

Damaged or Missing Items

  • If your order arrives damaged, incomplete, or appears lost, please contact us within 48 hours of delivery.

  • Supporting images or videos may be required for verification before resolution.

Policy Updates

  • ORSGA reserves the right to update this Shipping Policy at any time without prior notice.

  • Updates will take effect immediately once published on this page.

Contact Us

For any shipping-related inquiries, please contact us:

  • Email: ____________________

  • WhatsApp / Phone: ____________________

  • Business Hours: ____________________

By placing an order with ORSGA, you agree to this Shipping Policy.